Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online casino platform to enhance your gaming experience, ensure security, and comply with Canadian privacy legislation. By continuing to use our services, you acknowledge and consent to the use of cookies as described in this policy. Last updated: December 15, 2024.
What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our online casino website. These files contain information that helps us recognize your browser and remember certain preferences or activities during your gaming sessions. We also utilize similar technologies including web beacons, pixel tags, local storage, and session storage to provide optimal functionality for our Canadian players.
Our platform employs various tracking technologies to ensure compliance with Canadian Anti-Money Laundering regulations and responsible gambling requirements. These technologies help us monitor gaming patterns, detect suspicious activities, and provide personalized gaming experiences while maintaining the highest security standards required by Canadian gaming authorities.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable basic website functionality, secure login, payment processing, and compliance with Canadian gaming regulations | Session or up to 12 months |
| Performance Cookies | Collect anonymous data about website usage, game performance, and technical issues to improve our services | Up to 24 months |
| Functional Cookies | Remember your preferences, language settings, game favorites, and responsible gambling limits | Up to 12 months |
| Analytical Cookies | Analyze player behavior, popular games, and website traffic to enhance user experience and comply with reporting requirements | Up to 26 months |
| Marketing Cookies | Deliver personalized promotions, bonuses, and advertisements based on your gaming preferences and activity history | Up to 13 months |
Purpose and Legal Basis for Cookie Usage
We use cookies for multiple legitimate purposes aligned with Canadian privacy laws and gaming regulations. Our primary objectives include providing secure gaming environments, processing payments through trusted Canadian methods, preventing fraud, and ensuring compliance with responsible gambling initiatives mandated by Canadian authorities.
The legal basis for our cookie usage includes:
- Contractual necessity for providing online casino services and processing gaming transactions
- Legitimate interests in preventing fraud, ensuring security, and improving our gaming platform
- Legal compliance with Canadian Anti-Money Laundering and Terrorist Financing Act requirements
- Your explicit consent for marketing and analytical cookies that enhance your gaming experience
Third-Party Cookies and Partners
Our online casino platform collaborates with trusted third-party service providers to deliver comprehensive gaming experiences for Canadian players. These partners may place their own cookies on your device to provide specialized services including payment processing, game content delivery, customer support, and marketing analytics.
We work exclusively with partners who comply with Canadian privacy legislation and maintain appropriate data protection standards. Third-party cookies may include those from payment processors facilitating secure transactions, game developers providing slot machines and table games, analytics providers helping us understand player preferences, and marketing platforms delivering relevant promotional content.
These third parties have their own privacy policies and cookie practices, which we encourage you to review. We regularly audit our partners to ensure they maintain appropriate data protection standards and comply with applicable Canadian regulations governing online gaming and financial transactions.
Managing Your Cookie Preferences
You have complete control over cookie preferences and can modify your settings at any time through multiple methods. Our platform provides a comprehensive cookie consent management tool accessible through your account dashboard, allowing you to selectively enable or disable different cookie categories while maintaining essential functionality.
To manage cookies through your browser settings:
- Chrome: Navigate to Settings > Privacy and Security > Cookies and site data, then customize permissions for our casino website
- Firefox: Access Options > Privacy & Security > Cookies and Site Data, then manage exceptions and clear stored data
- Safari: Go to Preferences > Privacy > Manage Website Data, then remove or modify cookie settings for our platform
- Edge: Visit Settings > Site permissions > Cookies and site data, then configure cookie handling preferences
Please note that disabling certain cookies may limit your ability to access specific gaming features, process payments, or utilize promotional offers. Essential cookies required for security and regulatory compliance cannot be completely disabled while using our services.
Data Retention and Security
We retain cookie data for specified periods based on their purpose and Canadian legal requirements. Gaming activity cookies are typically stored for up to two years to comply with Canadian gaming authority reporting obligations, while marketing preference cookies are retained for shorter periods unless you actively engage with promotional content.
All cookie data is protected using industry-standard encryption and security measures. We implement robust cybersecurity protocols to prevent unauthorized access to your gaming information and ensure compliance with Canadian Personal Information Protection and Electronic Documents Act requirements.
Our security measures include encrypted data transmission, secure server storage, regular security audits, and access controls limiting cookie data availability to authorized personnel only. We never sell cookie data to third parties and only share information as necessary to provide gaming services or comply with Canadian legal obligations.
Your Rights and Contact Information
As a Canadian resident, you possess specific rights regarding cookie usage and personal data processing under applicable privacy legislation. You have the right to access information about cookies stored on your device, request deletion of non-essential cookie data, object to certain types of tracking, and withdraw consent for marketing cookies at any time.
You can exercise these rights through your account settings, our cookie preference center, or by contacting our privacy team directly. We respond to all privacy requests within thirty days and provide clear explanations of actions taken regarding your cookie preferences.
For questions about this Cookie Policy, data processing practices, or to exercise your privacy rights, contact our dedicated privacy team. We regularly update this policy to reflect changes in technology, legal requirements, and our gaming services, with all modifications clearly communicated to our Canadian players.
This Cookie Policy supplements our main Privacy Policy and Terms of Service, forming part of your agreement to use our online casino platform while enjoying responsible gaming entertainment in Canada.