Contact Us
We are committed to providing exceptional customer service to all players across Canada. Our dedicated support team is available to assist you with account inquiries, payment processing, technical issues, and responsible gaming concerns. We prioritize prompt responses and professional assistance for all gaming-related matters.
Customer Support Channels
Multiple communication options are available to ensure convenient access to our support services. Our live chat feature provides instant assistance during peak gaming hours. For detailed inquiries or account-specific matters, contact us via email at [email protected]. Urgent matters can be addressed through our dedicated phone line at 1-855-942-7386, available Monday through Friday.
Response Times and Support Areas
Our support team specializes in the following areas:
- Account verification and security protocols
- Payment processing and withdrawal assistance
- Game functionality and technical troubleshooting
- Responsible gaming tools and self-exclusion options
- Bonus terms clarification and promotional inquiries
Email responses are typically provided within 24 hours, while live chat offers immediate assistance during business hours.