Frequently Asked Questions

Is ARoots Right For Me?

Is this safe for children?

This is not intended for use on children 12 years of age and younger. Our children line is coming soon.

I am on medication for my skin conditions. Is it safe to use ARoots products at the same time?

We suggest you consult your doctor before using other treatments.

My hair is falling out in clumps, will ARoots correct this condition?

Always seek medical guidance in these instances. ARoots will nourish the scalp and help maintain scalp health. Healthy scalp, healthy roots.

I have receding hair or bald spots, will ARoots Scalp Relief regrow my hair?

ARoots Scalp Relief is not formulated to treat baldness. Instead it is formulated to maintain a healthy scalp. ARoots Scalp Relief is formulated to treat scalp conditions and maintain healthy scalp.

I am pregnant. Is it safe to use ARoots products during my pregnancy?

Before engaging on any kind of treatment regime during pregnancy, it is best to seek guidance from your doctor.

Should I do a spot test before applying on my whole scalp?

Yes, we recommend doing a spot test. Seek medical guidance when in doubt.

Are ARoots products safe to use if I color my hair?

Yes, wait a week after your color treatment before using ARoots.

Is this product certified?

Yes, meet Health Canada Safety Standards and CERT Clean certified.

How Does It Work?

How soon can I expect relief?

The soothing effects of ARoots Scalp Relief is instant for the itchiness. After 2-3 treatments you should see a reduction of flakiness and healing of sores and scabs.

Are people having any reaction to it? Any rashes or other reaction?

A patch is highly recommended to check for any reaction before use.

Does it really work? Does it get rid of dandruff?

Yes, when used as prescribed in most cases.

How often do I use this product?

2-3 times per week to clear up condition. Then we recommend once every 2 weeks for general preventative maintenance and scalp health.

Does it have other uses. Can I use it on other areas of the body?

Yes, go ahead. I will avoid sensitive areas like the eyes. A drop on a QTip is great for pimples and other skin irritations. Great sanitizer for your hands. A few drops in your foot bath enhances the soothing effects during and after your pedicure. Highly concentrated, a few drops go a long way.

How do I use the product?

Please see instructions on our website for different hair texture.

Do I have to use a specific shampoo when I am using ARoots products?

Generally, a sulphate free shampoo should work well. ARoots will be introducing a shampoo line to support the scalp treatment.

Which formula is right for me?

Light: Specifically formulated for fine, thin hair or less severe cases of dry, itchy scalp. Quickly absorbed into the skin and hair for effective relief.

Intense: Carefully formulated to treat severe case of dandruff/dry/flaky/itchy scalp.

Maintenance: Formulated to nourish and maintain scalp health. Prevent the reoccurece of Dry/Itchy scalp.

Can I leave it on overnight?

Yes, works better if you do. Gives it more time to penetrate and heal the scalp.

Sometimes when my scalp is very itchy, it starts to bleed when I scratch it. Will ARoots corrects this problem?

Yes, in most instances. ARoots will sooths, heal and control the flare up on the scalp.

Should people wash it out right away or leave it in for a while?

It is best to leave it in for a while. Please see instructions on website.

How long before people notice results – initial relief then true clearing up of condition?

It is based on the severity of the outbreak.

  • Itching  – right away within minutes the itching dissipates
  • Flakiness and dandruff, inflammation, redness, bleeding, scalp pimples
    • Generally dry scalp 3-4 weeks when used as directed
    • More aggressive 4 – 8 weeks when used as directed

How many treatments per 2oz bottle?

6-8 treatments – up to 4 weeks supply

Where Can I Buy ARoots?

Is my purchase refundable?

Absolutely. 100% money back guarantee. Please see website for details.

Where else can I purchase the product?

Available through Amazon, Etsy. Ask your salon owner if they’re a distributor. Then stay tuned for other distributors coming online soon.

Do you ship internationally?

Yes, thorough our online store.

What sort of price are you looking at for a month’s supply?

Our intro pack contains a 2 months supply consisting of 2 treatments and 1 maintenance for 99.99 – so 50.00/ month.

What Else Should I Know?

Is this an all-natural product?

All our products are manufactured from premium grade natural oils, sourced from reputable suppliers.

What is the beautiful fragrance?

It is a fusion of all the natural ingredients used in the formulation.

Can I get a fragrance-free version?

No, due to the natural ingredients used in the formulation; however, the scent dissipates quickly.

How can I purchase larger quantities?

Please contact directly through our contact link on the website

How can I sign up as a Distributor/ Retailer?

Please contact us directly through our contact link on the website.

What’s actually in the product?

Please see ingredients list on website.

Does the condition come back if you stop using the product?

We recommend using the maintenance treatment to help prevent recurrence.

Are there different scalp issues and treatment needs for different ethnicities?

No. Scalp is scalp and the issues present are treated the same way regardless of ethnicity. The differentiation is in the hair texture and severity of the condition.

Are there different scalp issues depending if people have had perms, hair colouring or straightening – more scalp issues or not?

Generally, if these services are done properly, we should not see these conditions. However, if they are present after a chemical service, ARoots Scalp Treatment can be used to sooth and heal the irritation.

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